Shipping Policy | Air Refrigerant

Draft for review. This policy is written in Air Refrigerant's voice and contains placeholders marked “TODO: confirm.” Please have the owner and legal counsel review and finalize all business specifics before launch.

Free shipping on all orders

We offer free FedEx/UPS shipping on every order within the contiguous United States, with no hazmat surcharges. // TODO: confirm coverage for AK/HI and any exclusions.

Processing & dispatch

Orders are dispatched from our EPA-certified U.S. warehouses, typically within 1–2 business days of payment. // TODO: confirm exact processing window and cut-off times.

Refrigerant cylinders ship in DOT-approved packaging in compliance with carrier and hazardous-materials regulations.

Delivery & tracking

Transit times generally range from 2–7 business days depending on destination. A live tracking link is emailed once your order ships. // TODO: confirm carrier SLAs.

Damaged or lost shipments

Inspect your shipment on arrival. If a cylinder arrives damaged or an order is lost in transit, contact us within 48 hours so we can file a carrier claim and make it right. // TODO: confirm claim window and process.

Last updated: pending review. Questions? Email support@airrefrigerant.com.